10 AI-Based CRM Tools To Try in 2023

10 AI-Based CRM Tools To Try in 2023. The integration of artificial intelligence (AI) technology within CRM systems has revolutionized the way businesses engage with their customers.
10 AI-Based CRM Tools To Try in 2023

In today's competitive business landscape, Customer Relationship Management (CRM) platforms have become essential tools. The integration of artificial intelligence (AI) technology within CRM systems has revolutionized the way businesses engage with their customers. These are the ten best AI CRM tools for you.

HubSpot - ChatSpot:

HubSpot's CRM platform offers ChatSpot, an AI-powered assistant that can automate tasks, provide email assistance, generate insights, and create custom reports.

It integrates with HubSpot CRM, allowing users to access data faster and improve productivity. HubSpot CRM pricing ranges from $45 to $3,200.

Zoho - Zia:

Zoho's CRM includes Zia, a conversational sales assistant that helps users get information faster and provides real-time insights and suggestions based on customer interactions and behavior.

It streamlines tasks like data entry and task assignment and uses predictive analytics for sales forecasting. Zoho Zia pricing is based on individual business needs.

Salesforce - Einstein GPT:

Salesforce's CRM incorporates Einstein GPT, an AI system that supports sales leaders by analyzing customer data.

It provides personalized recommendations and offers, engages with leads through various channels, and detects customer sentiment and urgency.

Pipedrive - Sales Assistant:

Pipedrive's CRM includes an AI Sales Assistant that optimizes the sales pipeline.

It analyzes sales pipelines, predicts future sales revenue, tracks key performance indicators (KPIs), and prioritizes leads and deals based on their closing likelihood.

Freshworks - Freddy AI:

Freshworks' CRM features Freddy AI, an AI-powered chatbot that automates customer interactions across multiple channels.

It analyzes customer interactions and feedback, analyzes sentiment, and offers predictive analytics for customer support and sales teams.

ActiveCampaign CRM:

ActiveCampaign CRM is a sales and marketing automation tool that leverages machine learning algorithms to enhance customer experience.

It offers customizable features like automated email follow-ups and leads scoring, helping businesses deliver personalized messages at the right time.


Freshsales is a unified CRM software consolidating customer data and providing a comprehensive customer profile.

It offers AI-powered contact scoring and engagement insights, along with features like sales sequences and automation.

The Visual Sales Pipeline optimizes interactions, and pricing ranges from free to $69/user/month.

Apptivo CRM:

Apptivo CRM is a comprehensive cloud solution for managing customer relationships, sales pipelines, and projects.

It provides customization options, collaboration features, and integrations with third-party software systems. Pricing ranges from $10 to $25 per user per month.

OneHash CRM & ERP:

OneHash CRM & ERP is an AI-powered software solution that combines CRM and enterprise resource planning capabilities.

It offers financial management, production process tracking, and integration with websites and third-party platforms. Pricing options include monthly and lifetime plans, starting at $99/month.

Klaviyo :

Klaviyo is an AI-powered marketing automation platform and CRM system. It centralizes customer data, delivers personalized messages, and accelerates business growth.

It helps businesses build relationships, increase customer value, and provide positive brand experiences.


AI-powered CRM platforms have emerged as game-changers for businesses, empowering them to deliver highly personalized customer experiences. By harnessing the power of AI, organizations can optimize their sales and marketing efforts, build stronger customer relationships, and stay ahead of the competition in today's dynamic business landscape.

If you have any questions regarding the above article or if we missed anything, feel free to email us at Asif@marktechpost.com

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